Disclaimer & Policies

Health & Fitness Disclaimer

Personal training and physical exercise carry inherent risks. The training, guidance and information provided by Olly Banks Personal Training are intended for general fitness purposes only and do not constitute medical advice, diagnosis or treatment.

You should always consult your GP or a qualified medical professional before beginning any new exercise programme — particularly if you have a pre-existing medical condition or injury, are taking medication, or are pregnant. By taking part in any session, you confirm that you are voluntarily participating and that you do so at your own risk.

It is your responsibility to disclose all relevant health information honestly (see the New Client Form), to follow guidance given during sessions, and to stop exercising and seek medical attention if you feel unwell or experience pain. Results vary from person to person and are not guaranteed.

To the fullest extent permitted by law, Olly Banks Personal Training accepts no liability for any injury, loss or damage arising from participation in any session or from reliance on any information provided. Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, or for any other liability that cannot lawfully be excluded.

24-Hour Cancellation Policy

A minimum of 24 hours' notice is required to cancel or reschedule any personal training session.

• Any session cancelled or rescheduled within the 24-hour cut-off window — for any reason — will be charged in full.
• Reminders are not issued. It is the client's responsibility to cancel within the cut-off window. Sessions cancelled inside the window are charged automatically, without further notification.
• Missed sessions (no-shows) are charged in full.
• Late arrival does not extend the session; the session will still finish at its scheduled time and is charged in full.

Bookings & Payment

Sessions and packages are booked and paid for in advance, in line with the terms agreed at the time of booking. Any pre-paid package validity or expiry dates will be confirmed with you directly.

Acceptance of Terms

By booking, attending or taking part in any session with Olly Banks Personal Training, you confirm that you have read, understood and agree to this disclaimer and these policies, and that you have completed the New Client Health Questionnaire (PAR-Q) truthfully.

Complete the New Client Form & PAR-Q →